FAQs
Answers to Your Questions
SHIPPING & RETURNS:
- All in-stock items ship within 24 hours - M-F!
- US - We ship to all US States excluding: Alaska/Hawaii / Puerto Rico.
- International - At this time we do not ship internationally. Be sure to sign up for our newsletter to be the first to know when we start to ship internationally!
SHIPPING PRICES:
- USPS First Class Mail - Flat Rate $4.99 (5-7 business days)
- Priority Mail - Flat Rate $9.99 (2-3 business days)
* If you order 3 jars or more, they ship free!
DELIVERY:
We ship using US Postal Service and Shipping times are not guaranteed.
Please note: Orders are processed Monday-Friday. The shipping estimate above is how swiftly it should be delivered once the order is processed.
RETURNS:
If for any reason you are not happy within 30 days of purchase please email info@evr.beautywith the following information:
- Contact information (name, phone number, email address)
- Order Number
- Item Purchased
- Reason for Return
- EVR Beauty will email you a shipping label to return the item.
- Mail your return, using the label provided, back to EVR Beauty with the following included in the shipment:
- Original Purchase Receipt
- A Note Stating Reason for Return
- Refunds are processed within 2 to 5 days and will be re-credited to the original method of payment.
- Please note that Shipping Charges are non-refundable
HOW TO USE THE RETINOL & COLLAGEN FACE CREAM:
Our unique Retinol and Collagen face cream is wonderful for tightening the skin, provides an even skin tone, lightens dark spots and hydrates! Use in the morning and at night. Be sure to apply a sunscreen after your morning application.
HOW TO USE THE TRIPLE ACTION NECK FIRMING CREAM:
This powerful formula Neck Cream can be applied morning and night! Use an upward sweeping motion on your neck (don’t pull down this delicate skin!) and apply on your chest! Pro Tip: This cream is also amazing for any areas needing extra hydration such as: elbows, knees, hands, arms, legs - really all over if you want!
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@evr.beauty